Terms & Conditions

Please read these Terms & Conditions carefully. Except as expressly stated herein, the Terms & Conditions will apply to all HAPPY SHOPPING CITY Online Channels. By browsing, visiting or using HAPPY SHOPPING CITY’s website, mobile applications or its social media (hereinafter referred to as the “HAPPY SHOPPING CITY Platform” or “Platform”), or using any facilities or services provided through it, or transacting through it, you agree to the Terms & Conditions appearing below.

About HAPPY SHOPPING CITY E-Shop member account registration

1. Do I need to open an account to place an order in HAPPY SHOPPING CITY E-Shop?

No, you don’t need to be a HAPPY SHOPPING CITY E-Shop member to start shopping with us.

There are so many benefits for HAPPY SHOPPING CITY E-Shop member, simply read the Membership Account benefits for more details. Sign up a membership account is free.

To create an account, you must fill in all required fields in the HAPPY SHOPPING CITY E-Shop registration form on the HAPPY SHOPPING CITY e-Shop website (www.happyshoppingcity.com); HAPPY SHOPPING CITY will then send a confirmation email to your registered email inbox. You can activate your E-Shop member account on the HAPPY SHOPPING CITY E-Shop website.

You warrant and represent that all information you provide to us when registering is true, accurate and complete. Additionally, you agree to notify us immediately by updating your profile of any change to any information you submitted to us when registering for a HAPPY SHOPPING CITY E-Shop member account. To the extent permitted by law, we exclude all liability for any claims, demands, liabilities or proceedings arising from your omissions, negligence and/or failure to provide us with updated information about you and the accuracy and completeness of such information.

You should provide the following information to register for a HAPPY SHOPPING CITY E-Shop member account:

a) English name;

b) Valid email address (for verification purposes, the information provided cannot be changed once submitted);

c) Valid mobile phone number;

d) Date of birth; and

e) Login password.

We have the absolute discretion to refuse and/or revoke the registration of any applicant/HAPPY SHOPPING CITY member and terminate and/or cancel their E-Shop member account for any reason.

Please note that HAPPY SHOPPING CITY E-Shop member account can be registered per valid email one only.

2. I forgot my password. what should I do?

Click on the “Forgot Password” link and submit your registered email address and/or mobile number. You will receive a link that will lead you to a page where you can enter your new password.

3. How do I change my password and personal data?

Once logged into your HAPPY SHOPPING CITY E-Shop member account, you can change your password by clicking “Change Password”. To update your profile information, click “My Account” to make your changes, then click “Confirm” to save your updates.

Payment FAQ

1. What payment methods does HAPPY SHOPPING CITY accept?

We accept Visa, Master, American Express (via PayPal), Alipay, WeChat Pay, FPS and PayMe..

The payment process is as follows:

a) Press the “Proceed to Checkout” button. You will be redirected to the “Secure Checkout” page.

b) Please provide your shipping address….or choose the SF pick up store / locker.

c) If required, shipping charges will automatically appear in the “Shipping Methods and Fees” field.

d) Please select a payment method in the “Payment” field.

e) Please press the “Checkout Now” button.

f) After pressing the “Checkout Now” button.

i. If you select “VISA/Master/AE”, whether it is the desktop or mobile version of HAPPY SHOPPING CITY E-Shop, you will be redirected to the PayPal page to complete the payment.

ii. If you choose “支付宝” or “AlipayHK”, for the desktop version of HAPPY SHOPPING CITY E-Shop, you will get a payment QR code. Please scan the QR code to complete payment. For the mobile version of HAPPY SHOPPING CITY E-Shop, you will be redirected to the Alipay page to complete payment.

iii. If you choose “WeChat Pay”, for the desktop version of HAPPY SHOPPING CITY E-Shop, you will get a payment QR code. Please scan the QR code to complete payment. Please note that the mobile version of the HAPPY SHOPPING CITY E-Shop member does not support WeChat payment.

iv. PayMe???

2. In which currency do I have to pay?

The payment currency is Hong Kong dollars.

Delivery of goods for purchases made online on our HAPPY SHOPPING CITY E-Shop.

Products ordered online on our HAPPY SHOPPING CITY E-Shop will usually take 4 to 10 working days (excluding Saturdays, Sundays and public holidays) to be dispatched to your designated Hong Kong location (including pick it up from SF stores and EF lockers) after we place and accept the order. We will do our best to meet estimated delivery times, but due to inclement weather, traffic congestion and other unexpected events, there is no guarantee that estimated delivery times will be met. By signing the Delivery Confirmation, you confirm receipt of the products ordered and accept all responsibility and risk for products ordered from that point on.

Remarks:

*Free delivery service is available for purchases with a net purchase value of HKD500 or above.

Member Account Benefit and Reward Points Program – Online Purchases on our HAPPY SHOPPING CITY E-Shop

The membership reward points are a form of reward or loyalty points earned by individuals through their ongoing participation on purchases.

The reward points can be accumulated over time and are often redeemable for discounts on future purchases only, not redeemable for cash out in any term.

< Membership Account Benefits >

Direct Benefit 1:

Happy Shopping City will launch and conduct many different promotions and reward programs from time to time. Only customers with membership accounts are automatically eligible for all promotional offers. 

Direct Benefit 2:

Product price HKD $1= you get 1 reward point = you get HKD $0.10 into your account.

Product price HKD $100 = you get 100 reward points = you get HKD $10.00 into your account.

Product price HKD $300 = you get 300 reward points = you get HKD $30.00 into your account and so on.

< Sign up as a member, start save money and when you shop>

Direct Benefit 1:

Sign up as a new member and you will be rewarded 100 bonus points = meaning HKD $10 will be credited into your membership account immediately.

Direct Benefit 2:

You can redeem HKD $10 instant discount on your first purchase immediately.

Direct Benefit 3:

Let say, your first purchase is HKD $150 – HKD $10 = HKD $140.

Also, you will be rewarded 150 points = HKD15 and credit into your account.

Direct Benefit 4:

Let say, your second purchase is HKD $120 – HKD $15 = HKD $105.

Also, you will be rewarded 120 points = HKD $12 and credit into your account,

and so on.

This means you can have 10% of the real money in HKD deducted from your previous purchase on your next purchase every time. Start to save money and time when you shop from us!

Membership points are valid as long as the membership account is valid and the Happy Shopping City is still open.

After the membership account is closed, any remaining points accumulated will not be redeemable for cash, and all points will be permanently canceled from your account automatically. Even if you accumulated 50 points or more, the remaining points cannot be redeemed for cash.

Exchange/Return/Refund/Reward Point Policy for Online Purchases on our HAPPY SHOPPING CITY E-Shop

If you find an issue with an item purchased online on our HAPPY SHOPPING CITYE-Shop, please contact us immediately via email at ( info@happyshoppingcity.com ) and HAPPY SHOPPING CITY will try to resolve the issue for you as quickly as possible. Exchange, return or refund requests will not be accepted without contacting us via email. Please note that the following Exchange/Return/Refund policy applies only to online purchases on our HAPPY SHOPPING CITY E-Shop.

HAPPY SHOPPING CITY may consider offering Exchanges/Returns/Refunds/RewardPoints for products purchased online on our HAPPY SHOPPING CITY E-Shop, but you must first contact us via email within 24 hours of receiving your order to submit an Exchanges/Returns/Refunds/Reward Points request. After 24 hours, we will no longer accept any Exchanges/Returns/Refunds/Reward Points requests. HAPPY SHOPPING CITY will only proceed with the Exchanges/Returns/Refunds/Reward Points process if it is confirmed that the customer has met all of the following terms:

1. If the product has no quality problems, HAPPY SHOPPING CITY will not provide any Exchanges/Returns/Refunds/Reward Point services. Whether there are quality problems with the product will be determined by HAPPY SHOPPING CITY at its sole discretion.

2. In order to ensure the good quality of your purchase order, all products are carefully inspected and well packaged before shipment, and come with individually numbered safety straps. If the said harness is incomplete and/or not attached to the product, Exchanges/Returns/Refunds/Reward Points requests will not be considered.

3. Products must be returned in original purchase condition including original tags, manufacturer’s container, product packaging, dust bag, hangers, documentation, warranty card, manual, all accessories and the individually numbered HAPPY SHOPPING CITY Harness intact and still attached to the product. None of the above items must be lost or damaged and the products in question have not been worn, cleaned, used or modified in any way. All packaging must not be marked or damaged in any way. Returned products should be in good condition for resale.

4. Exchanges/Returns/Refunds/Reward Points are not accepted under the following circumstances:

a) HAPPY SHOPPING CITY has issued an invoice for the order; this invoice should be returned with the product. If the customer is unable to provide an invoice, HAPPY SHOPPING CITY will reject the Exchanges/Returns/Refunds/Reward Points.

b) The gift package and gift package are at a discounted price for the entire set, and the items in the gift package cannot be sold separately, so partial returns are not allowed.

c) Exchanges/Returns/Refunds/Reward Points are not supported for products sold at flash sale prices, special offers, discounted prices, special promotions or joint promotions.

d) Personal products are not Exchanges/Returns/Refunds/Reward Points, including but not limited to earrings, swimsuits, trunks, underwear, briefs, socks, leggings, pantyhose or any other hygiene products, skin care products and cosmetics.

e) We do not accept any Exchanges/Returns/Refunds/Reward Pointsrequest due to subjective reasons. Whether to return items due to subjective reasons is at HAPPY SHOPPING CITY’s sole discretion. Subjective reasons include but are not limited to:

i. The product’s fabric or finish is not what you expected: for example, the thickness, clarity, firmness, or softness is different than you expected.

ii. Change your mind; the product is not suitable for you; is not as comfortable or beautiful as imagined; does not fit because the size, color or fabric is different from your expectations.

g) We do not accept any Exchanges/Returns/Refunds/Reward Pointsrequest for non-quality issues. Whether there is quality problems with the product will be determined by HAPPY SHOPPING CITY at its sole discretion. Non-quality issues include but are not limited to:

i. Minor imperfections: untrimmed threads; chalk marks; glue marks; dropped stitches; skipped stitches; sewing wrinkles; loose threads; stuck threads; fabric runs; loose buttons or other parts; minor stains; unnoticeable seam loss; slight chipping or peeling of the print; minor scratches; pilling; irregular folds; creases; dents; excessive flash; light oxidation; slight uneven plating or printing.

ii. There are color differences between different PC monitors or browsers.

h) We do not accept any Exchanges/Returns/Refunds/Reward Pointsrequest due to product origin issues.

i) Products received after signature are not eligible for Exchanges/Returns/Refunds/Reward Points

j) HAPPY SHOPPING CITY may decide not to exchange/return/refund/Reward Point products that are in poor condition and are not suitable for resale.

5. Return shipping costs are borne by the customer. HAPPY SHOPPING CITY will not accept returns of products freight collect under any circumstances. HAPPY SHOPPING CITY will reject all packages delivered freight collect.

6. After HAPPY SHOPPING CITY receives the returned product and inspects it as qualified, it will handle the Exchanges/Returns/Refunds/Reward Pointsprocedure. HAPPY SHOPPING CITY typically takes 14 business days to inspect returned products and verify that you have met all return requirements. HAPPY SHOPPING CITY will process Exchanges/Returns/Refunds/Reward Pointsonly after confirming that you meet all return requirements.

7. HAPPY SHOPPING CITY reserves the right to replace defective goods with the same style, color and size. Refunds will only be processed if the relevant stock is out of stock. Once it is verified that the customer has met all return requirements, the refund request will be sent to our finance department and the refund process will be completed within 21 business days. Refunds will be made via Reward memo and will be valid for 30 days from the date of refund. However, discounts and/or offers, shipping costs, any other handling charges and taxes (if any) paid in connection with the relevant transaction will not be refunded. All shipping, handling and taxes (if any) that may be incurred during the refund or return process will be borne by the customer.

Each Reward memo can only be used once and is not redeemable for cash. When a product is replaced via a Reward memo, the value of the replacement product should be equal to the price of the original product. If the replacement product is worth more than the amount shown on the Reward memo, you’ll pay the difference. If the value of the replacement product is less than the amount shown on the Reward memo, any remaining balance will be forfeited.

8. If there is any dispute regarding Exchanges/Returns/Refunds/Reward Pointsissues, HAPPY SHOPPING CITY reserves the right to make the final decision.

If you have further questions, please feel free to contact us at info@happyshoppingcity.com

1. Accept the Terms of Service

The “HAPPY SHOPPING CITY Online Service User Agreement” (hereinafter referred to as “this agreement”) is signed by HAPPY SHOPPING CITY and HAPPY SHOPPING CITY registered users (hereinafter referred to as “users”), and this agreement has contractual effect. The content of this Agreement includes the main text of this Agreement and all applicable rules that HAPPY SHOPPING CITY has published or may be revised or published in the future (hereinafter referred to as the “Rules”). All rules form an integral part of this Agreement and have the same legal effect as the main text of this Agreement. After the user confirms this agreement and registers as a HAPPY SHOPPING CITY user in accordance with the HAPPY SHOPPING CITY registration procedure, this agreement becomes legally binding on the user and HAPPY SHOPPING CITY. Users must carefully read the entire content of this agreement before registering. Regardless of whether the user reads this agreement carefully before registering, when registering on any HAPPY SHOPPING CITY platform in accordance with HAPPY SHOPPING CITY’s registration procedures, it is deemed that the user agrees to abide by this agreement. This agreement does not involve any legal relationships and disputes arising from online transactions between users and other users of HAPPY SHOPPING CITY. When using the services provided by HAPPY SHOPPING CITY mentioned in Article 3 of this Agreement (hereinafter referred to as “HAPPY SHOPPING CITY Online Services”), users shall commit to and abide by this Agreement and related rules. The applicable HAPPY SHOPPING CITY service provisions under this Agreement and related rules are an integral part of this Agreement.

2. Updates to the Terms of Service

HAPPY SHOPPING CITY reserves the right to update the rules from time to time based on updates to the HAPPY SHOPPING CITY online services. If there are any changes to this Agreement, HAPPY SHOPPING CITY will upload the relevant changes to the platform as soon as possible. The updated agreement will automatically take effect once uploaded. If the user does not agree to the changes, he should immediately stop using HAPPY SHOPPING CITY online services. The user’s continued login to the HAPPY SHOPPING CITY platform or continued use of HAPPY SHOPPING CITY online services means that the user accepts the updated agreement. Unless expressly stated otherwise, any changes to the scope or content of HAPPY SHOPPING CITY Online Services shall be governed by this Agreement.

3. Service Description

a) HAPPY SHOPPING CITY online services include online shopping services (hereinafter referred to as “Shopping Services”) and/or information tools, personalized services and other personalized services (hereinafter referred to as “Personalized Services”) provided by HAPPY SHOPPING CITY through its platform.

b) HAPPY SHOPPING CITY uses the platform’s operating system to provide users with rich network resources through the Internet, including shopping services and personalized services. Unless otherwise specified, any changes in the scope or content of HAPPY SHOPPING CITY online services (including but not limited to new features and applications of the HAPPY SHOPPING CITY platform) shall be unconditionally applicable to this Agreement. HAPPY SHOPPING CITY reserves the right to change, suspend or terminate part or all of its services at any time without notifying users in advance and does not assume any liability to any user or third party.

c) In view of the characteristics of HAPPY SHOPPING CITY online services, HAPPY SHOPPING CITY needs to regularly or irregularly inspect or maintain the platform or related facilities that provide HAPPY SHOPPING CITY online services. HAPPY SHOPPING CITY does not assume any responsibility if the HAPPY SHOPPING CITY online service is suspended as a result.

d) Unless otherwise provided by law, HAPPY SHOPPING CITY assumes no responsibility for HAPPY SHOPPING CITY Online Services. Users should bear any risk when using the HAPPY SHOPPING CITY online services provided by HAPPY SHOPPING CITY. HAPPY SHOPPING CITY does not guarantee that HAPPY SHOPPING CITY online services will be able to meet users’ requirements, nor does it guarantee that HAPPY SHOPPING CITY online services will not be suspended. The timeliness, security and accuracy of the HAPPY SHOPPING CITY Online Services are also not guaranteed.

e) For items purchased from HAPPY SHOPPING CITY and shipped by a third-party carrier, title and risk of loss for such items pass to you upon our delivery to the carrier. We are not responsible for any problems caused by third parties, including but not limited to lost packages or damage to packages or products during shipping.

f) To use HAPPY SHOPPING CITY online services, users must:

i. When users complete the registration process or use HAPPY SHOPPING CITY online services in other ways permitted by HAPPY SHOPPING CITY, they confirm that they are natural persons, legal persons or other organizations with full civil rights and full capacity for civil conduct. If the user does not have the above qualifications, he and his guardian shall bear all the consequences thereof, and HAPPY SHOPPING CITY has the right to cancel (permanently freeze) the user’s HAPPY SHOPPING CITY account and recover compensation from the user and his guardian.

ii. Please prepare the facilities required for Internet access, including computers, modems or other equipment.

iii. Understand that HAPPY SHOPPING CITY only provides relevant HAPPY SHOPPING CITY online services, and users are required to pay the fees related to HAPPY SHOPPING CITY online services (including but not limited to the fees for accessing and accessing the HAPPY SHOPPING CITY platform, telephone fees for Internet access, network usage fees, and mobile phone fees for mobile Internet payments).

g) To accept HAPPY SHOPPING CITY online services, users must agree:

i. Provide complete, true, accurate and latest personal information when registering with HAPPY SHOPPING CITY, and update the registration information according to HAPPY SHOPPING CITY’s requirements. If the user’s personal information changes, it should be updated in a timely manner.

ii. If HAPPY SHOPPING CITY learns that the user has provided incorrect, untrue, outdated or incomplete registration information, or HAPPY SHOPPING CITY has reason to suspect that the above information is incorrect, untrue, outdated or incomplete, HAPPY SHOPPING CITY has the right to restrict or cancel the user’s account and refuse to provide part or all of HAPPY SHOPPING CITY’s online services now or in the future without assuming any liability.

4. Users should comply with the following laws and regulations

a) Users agree to abide by Hong Kong laws and other laws and regulations related to computers and the Internet and other applicable regulations promulgated by the competent authorities, as well as other applicable laws and regulations in Hong Kong. In any case, if HAPPY SHOPPING CITY has reason to believe that the user’s behavior may violate the above laws, regulations or other applicable regulations, HAPPY SHOPPING CITY may stop providing HAPPY SHOPPING CITY online services to the user without prior notice.

b) Users should understand that the Internet knows no borders and should pay special attention to relevant local laws and regulations.

5. Privacy Policy

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal data, Reward information, and transactions are encrypted using SSL PRIVATE CHANNELS.

a) When registering with HAPPY SHOPPING CITY, Users shall provide their personal data. The purpose of HAPPY SHOPPING CITY collecting personal data is to provide users with more personalized services. Without the user’s legal and appropriate authorization, HAPPY SHOPPING CITY will not publish, edit or disclose the user’s personal information and the private content saved by HAPPY SHOPPING CITY (including but not limited to HAPPY SHOPPING CITY email), except in the following circumstances:

i. HAPPY SHOPPING CITY is required to do so by relevant laws, government agencies, or HAPPY SHOPPING CITY’s legal service procedures.

ii. HAPPY SHOPPING CITY does this to urgently safeguard the rights and interests of users and the public.

iii. HAPPY SHOPPING CITY does this to safeguard its intellectual property rights or other legitimate rights and interests.

iv. HAPPY SHOPPING CITY will also do so in other circumstances where the law requires HAPPY SHOPPING CITY to publish, edit or disclose personal information.

b) The user agrees to allow HAPPY SHOPPING CITY to use personal data under the following circumstances, including but not limited to:

i. HAPPY SHOPPING CITY may share users’ personal data with third-party partners for promotional purposes.

ii. HAPPY SHOPPING CITY may match user information with data from third-party partners.

iii. HAPPY SHOPPING CITY may disclose user statistics to potential partners, advertisers and other third parties and describe HAPPY SHOPPING CITY online services for other legitimate purposes.

iv. HAPPY SHOPPING CITY may send users information about HAPPY SHOPPING CITY products and services or other products and services that HAPPY SHOPPING CITY believes may be of interest to users. If Users do not wish to receive such information, they may notify HAPPY SHOPPING CITY when providing Personal Data or at any time.

c) HAPPY SHOPPING CITY will make due efforts to protect users’ information, but cannot ensure or guarantee the security of users’ personal data. Users do so at their own risk. The aforementioned risks include but are not limited to: When users disclose their personal data online and the public can access it, they may receive messages without the user’s consent; HAPPY SHOPPING CITY’s business partners or any other third parties that obtain users’ personal data through other websites may conduct independent data collection and other activities against users. HAPPY SHOPPING CITY does not assume any responsibility for the above-mentioned actions of users and other third parties at any time, as well as any risks, losses and damages caused by such actions to users.

d) Regarding the use of cookies and log files

Cookies are small text files that are stored on your computer (or other electronic device) when you access the HAPPY SHOPPING CITY Platform. HAPPY SHOPPING CITY uses cookies (or similar tools) on the HAPPY SHOPPING CITY Platform to:

i. Recognize you whenever you visit the HAPPY SHOPPING CITY Platform;

ii. Obtain information about your preferences, viewing and browsing behavior, online activities and Internet usage;

iii. Track the items stored in your shopping cart and guide you through the checkout process;

iv. Conduct research and statistical analysis to help improve HAPPY SHOPPING CITY’s services and to help HAPPY SHOPPING CITY better understand the requirements and interests of its visitors and its customers;

v. Target HAPPY SHOPPING CITY’s marketing and advertising activities and the marketing and advertising activities of HAPPY SHOPPING CITY’s business partners and advertisers more effectively by providing interest-based advertising that is personalized to your interests;

vi. Improve the functionality of the HAPPY SHOPPING CITY platform to ensure you get the best experience and provide you with information tailored to your interests; and

vii. Achieve tighter security.

By clicking on any content on the HAPPY SHOPPING CITY Platform, you agree to allow cookies to be placed. The cookies used by HAPPY SHOPPING CITY do not themselves provide your personal data. HAPPY SHOPPING CITY will only obtain your personal data if you choose to provide it to the HAPPY SHOPPING CITY Platform. However, once you choose to provide your personal data to the HAPPY SHOPPING CITY Platform, such data may be linked to the data stored in the cookie.

Although HAPPY SHOPPING CITY may obtain information about your computer or other electronic device, such as IP address, browser settings, browsing history, and/or other Internet log information, this may not result in your personal identification. If Non-Personal Data is combined with Personal Data, HAPPY SHOPPING CITY shall treat the combined data as Personal Data for the purposes of this Privacy Policy.

If you wish to disable cookies, you can do so on your own web browser. If you disable cookies, you acknowledge that you may not be able to use certain features of the HAPPY SHOPPING CITY Platform.

e) Inquiries regarding HAPPY SHOPPING CITY Privacy Policy, Personal Data Access and Correction

If you have any questions about this privacy policy, or if you wish to access or correct the personal data held by HAPPY SHOPPING CITY about you, or if you wish to opt-out of direct marketing, please email info@happyshoppingcity.com. You can also access, verify or update your personal data by logging into the HAPPY SHOPPING CITY Platform.

6. User Accounts, Passwords and Security

a) After the user successfully registers on the HAPPY SHOPPING CITY platform, he or she will become a qualified user of HAPPY SHOPPING CITY and obtain a password and account number. Users are responsible for maintaining the security of their passwords and accounts. Regardless of whether the password and account are used or controlled by the user himself, the user is fully responsible for all related actions. HAPPY SHOPPING CITY assumes no responsibility or liability for any damages or losses resulting from any use of passwords and accounts.

b) If the user’s password and account are used without authorization or there are other security issues, the user should notify HAPPY SHOPPING CITY immediately.REST PASSWIRD Users should log out after each use of the account to stop using the account. Otherwise, users’ passwords and accounts may not be protected by HAPPY SHOPPING CITY.

c) All users are solely responsible for all activities and events that occur through their accounts. If a user fails to keep their password and account properly and causes damage to themselves, other users, HAPPY SHOPPING CITY or other third parties, the user shall bear full responsibility.

7. Storage and restriction of user information

a) HAPPY SHOPPING CITY does not assume any responsibility for the deletion or storage failure of user information published through the HAPPY SHOPPING CITY platform.

b) Users are solely responsible for all content they publish, upload, post or send through the HAPPY SHOPPING CITY Platform or via email. HAPPY SHOPPING CITY does not guarantee the accuracy, completeness, authenticity or quality of content posted and/or sent by users through the HAPPY SHOPPING CITY Online Services. Use of the foregoing content is at the user’s own risk.

c) When users accept HAPPY SHOPPING CITY online services, they may access content that they may be dissatisfied with or consider inappropriate. Under no circumstances will HAPPY SHOPPING CITY be responsible for the user’s personal experience related to the above content, including but not limited to any errors and mistakes arising therefrom and any loss or damage caused thereby. HAPPY SHOPPING CITY has the right (but not the obligation) to refuse or remove any content made available through the HAPPY SHOPPING CITY Online Services.

d) HAPPY SHOPPING CITY has the right to retain or disclose any content posted and/or sent by users in any way through HAPPY SHOPPING CITY online services without assuming any legal liability under the following circumstances:

i. According to Hong Kong law.

ii. In accordance with this Agreement.

iii. Claims made by any infringing third party.

iv. To protect the rights, property or personal safety of HAPPY SHOPPING CITY, users and the public.

v. Other circumstances deemed necessary by HAPPY SHOPPING CITY.

8. Product Purchase and Fees

a) All products purchased through HAPPY SHOPPING CITY are sold to the end user and may not be resold for any commercial purpose. We may refuse to sell a product if we have doubts about the purpose of the user’s purchase.

b) Ownership of the Product will pass from HAPPY SHOPPING CITY to the User when HAPPY SHOPPING CITY ships the Product. Users are required to pay the product price and other necessary fees, and may also be required to pay delivery fees, other additional fees or taxes. The user’s completion of the relevant ordering process indicates that the user accepts these terms. User is responsible for all shipping and handling charges, taxes (if any) or other necessary charges.

c) To the extent permitted by law, HAPPY SHOPPING CITY reserves the right to change product prices, various charges, supplies and other contents at any time and from time to time without prior notice. HAPPY SHOPPING CITY will not assume any legal responsibility to users.

d) All products are subject to availability. HAPPY SHOPPING CITY does not guarantee that the products supplied can meet all user order requirements. To the extent permitted by law, HAPPY SHOPPING CITY may refuse or cancel orders, refuse to provide products and/or HAPPY SHOPPING CITY Online Services at any time and in its sole discretion without providing any reason.

9. User Prohibited Behaviors

Users are not allowed to conduct the following actions through or using HAPPY SHOPPING CITY:

  1. Publish or send any unlawful, harmful, threatening, harassing, tortious, defamatory, vulgar, obscene, insulting, defamatory, pornographic, obscene, gambling, violent, murderous, horrific, religious, racial content, or content that is sexist, invasive of privacy, instigating a crime, or otherwise objectionable by uploading, posting, emailing, etc., including but not limited to information, data, text, software, music, photos, graphics or other materials.

b) Violates the basic principles established by the Constitution.

c) Spread rumors, slander or publish or disseminate other harmful information through the Internet.

d) Stealing and leaking state secrets, information, and military secrets through the Internet.

e) Using the Internet to incite ethnic hatred and discrimination and undermine ethnic unity.

f) Using the Internet to organize cult organizations and contact cult members, thereby endangering the implementation of national laws and administrative regulations.

g) Harm young people in any way.

h) Impersonate any person or organization, or falsely state or mislead others that you are affiliated with any person or organization.

i) Fabricate titles or otherwise mislead others into believing that the content they publish or transmit is published or transmitted by HAPPY SHOPPING CITY.

j) Publish or disseminate content that it does not have the right to publish or disseminate (such as HAPPY SHOPPING CITY’s internal materials and confidential information) by uploading, posting, sending emails, etc.

k) Infringe any rights of HAPPY SHOPPING CITY or any third party, including but not limited to publishing or disseminating content by uploading, posting or sending emails that infringes or may infringe the civil rights of others, including but not limited to personal rights, any patent, trademark, copyright, trade secret or other intellectual property rights.

l) Publish or distribute advertisements, promotional materials, spam, etc. by uploading, posting, sending emails, etc.

m) Release and spread software viruses or other computer codes, files, and programs that may interfere with, damage, or limit the functions of software, hardware, or communication equipment by uploading, posting, or sending emails.

n) Conduct any behavior through the HAPPY SHOPPING CITY online service system that may adversely affect the normal operation of the Internet, including but not limited to interfering with or damaging the HAPPY SHOPPING CITY online service or servers and networks related to the HAPPY SHOPPING CITY online service, or failing to comply with the usage regulations of the HAPPY SHOPPING CITY platform.

o) Violate any relevant Hong Kong laws, regulations, rules, regulations and other legally binding standards.

p) Stalk or harass others in any other manner.

10. HAPPY SHOPPING CITY Public Use Area

a) “Public use area” refers to the area that HAPPY SHOPPING CITY determines at its own discretion can be used by ordinary users on HAPPY SHOPPING CITY, including but not limited to any social media and online platforms of HAPPY SHOPPING CITY.

b) Content published, published, and uploaded by users in the public use area shall be deemed to be content authorized by the user for non-exclusive free use by HAPPY SHOPPING CITY. HAPPY SHOPPING CITY has the right to copy, edit, modify, and publish the above content within the scope permitted by law for display, publication, promotion, and other purposes. Once the user deletes the above content from HAPPY SHOPPING CITY, the right to use HAPPY SHOPPING CITY will be terminated.

c) The user shall be fully responsible for any compensation claims made by any third party and for any indirect damages or losses that HAPPY SHOPPING CITY needs to face as a result of the user posting, publishing or uploading in the public area.

11. Business Transactions with Advertisers

The user’s communication or contact with advertisers or participation in promotional activities through HAPPY SHOPPING CITY online services is solely between the user and the advertiser. These have nothing to do with HAPPY SHOPPING CITY. HAPPY SHOPPING CITY is not responsible or liable for any damages or losses incurred by advertisers as a result of the above transactions or as a result of the HAPPY SHOPPING CITY Online Services. HAPPY SHOPPING CITY also has no obligation to examine or review advertisements or advertisers.

12. About linkage

The HAPPY SHOPPING CITY Online Services may provide links to other websites or resources. HAPPY SHOPPING CITY does not guarantee that the above-mentioned websites or resources are available or reliable. HAPPY SHOPPING CITY is not responsible for any loss or damage caused by the use of or reliance on the aforementioned websites or resources.

13. HAPPY SHOPPING CITY’s Intellectual Property and Other Rights

a) Users are not allowed to copy, sell or use content related to HAPPY SHOPPING CITY online services for any commercial purposes.

b) HAPPY SHOPPING CITY has corresponding intellectual property rights and other rights stipulated in appropriate laws and regulations for HAPPY SHOPPING CITY Online Services and the software and related information and materials used by HAPPY SHOPPING CITY Online Services.

c) The information and content published and/or distributed by HAPPY SHOPPING CITY through the HAPPY SHOPPING CITY online services are protected by copyright law, trademark law, patent law and other laws. Users may not modify, forward, lend, distribute or use them to create other things without express authorization from HAPPY SHOPPING CITY.

d) Users have non-exclusive rights to use the software used by HAPPY SHOPPING CITY online services. However, the user may not copy, modify, sell or use it to create something else, or allow any third party to do so.

e) Any designs, drawings, product and service names related to HAPPY SHOPPING CITY and HAPPY SHOPPING CITY Online Services are the intellectual property of HAPPY SHOPPING CITY. No one may use or copy them for any other purpose.

14. Disclaimer

a) HAPPY SHOPPING CITY does not represent or guarantee the accuracy or reliability of any content uploaded by any user through the HAPPY SHOPPING CITY Online Services and downloaded or obtained directly or indirectly by any user through or linked to the HAPPY SHOPPING CITY Online Services. In addition, HAPPY SHOPPING CITY is not responsible for any advertising, information or materials uploaded by any user through the HAPPY SHOPPING CITY Online Services. Users use HAPPY SHOPPING CITY online services at their own risk.

b) HAPPY SHOPPING CITY reserves the right (but has no obligation) to improve or correct any errors or inaccuracies in any part of the HAPPY SHOPPING CITY Online Services.

c) HAPPY SHOPPING CITY does not guarantee:

i. HAPPY SHOPPING CITY online services can meet all user requirements.

ii. HAPPY SHOPPING CITY online services are uninterrupted, timely, secure, reliable or error-free, including hacker attacks, network interruptions, telecommunications problems or other force majeure events.

iii. The products, services or other materials obtained by users through HAPPY SHOPPING CITY online services can meet their expectations.

d) Users shall bear all risks for any materials downloaded or obtained through HAPPY SHOPPING CITY online services, and shall bear full responsibility for system failures or information loss caused by use.

e) The HAPPY SHOPPING CITY platform and its content are provided based on available data. Subject to relevant laws, HAPPY SHOPPING CITY will not provide any direct, indirect, incidental, consequential and punitive compensation for any losses (including monetary interest and intangible losses) caused by HAPPY SHOPPING CITY online services.

f) Although HAPPY SHOPPING CITY has made every effort to display the true features and colors of the products, there is no guarantee that they will be accurately displayed on the user’s computer.

g) Subject to relevant legal provisions, HAPPY SHOPPING CITY will not provide any direct, indirect, incidental, consequential, supplementary or punitive compensation for user profits, damage to goodwill, loss of information or other tangible or intangible losses due to the following reasons:

i. Access or inability to access HAPPY SHOPPING CITY;

ii. Any products, information or services purchased or obtained through HAPPY SHOPPING CITY online services;

iii. Unauthorized use or modification of user information;

iv. Other matters related to HAPPY SHOPPING CITY online services.

h) Users should decide whether to use HAPPY SHOPPING CITY’s search directory when browsing the Internet. Searching the directory may lead users to offensive or inappropriate websites. HAPPY SHOPPING CITY is under no obligation to check the content of websites listed in search directories. Therefore, HAPPY SHOPPING CITY is not responsible for the truthfulness, completeness, correctness, legality and appropriateness of such content.

i) Any legal issues and disputes between HAPPY SHOPPING CITY users have nothing to do with this agreement, and HAPPY SHOPPING CITY does not assume any responsibility or liability.

j) Without limiting the foregoing, the content of the HAPPY SHOPPING CITY Platform is provided based on current circumstances and availability.

15. Compensation

The user agrees to compensate HAPPY SHOPPING CITY for any losses suffered by any third party rights claim, infringement or possible infringement, and any third party civil rights claim due to the user’s posting or transmission of content through the HAPPY SHOPPING CITY online service, the user’s use of the HAPPY SHOPPING CITY online service, violation of the terms of this agreement, or infringement of any rights of others. In any case, HAPPY SHOPPING CITY reserves the right to pursue users who use the Internet to commit any act that infringes the rights of others.

16. Updates, changes and termination of HAPPY SHOPPING CITY online services

HAPPY SHOPPING CITY reserves the right to stipulate and change the general measures for using HAPPY SHOPPING CITY online services based on actual conditions, including but not limited to determining the time to retain email information or uploaded content, or limiting the number of emails that a HAPPY SHOPPING CITY account can receive. HAPPY SHOPPING CITY is not responsible for any failure by HAPPY SHOPPING CITY to store or delete content or other information from the HAPPY SHOPPING CITY Online Services. HAPPY SHOPPING CITY reserves the right to delete accounts that have not been used for three months after notifying the user.

HAPPY SHOPPING CITY has the right to judge on its own whether the user’s behavior complies with this agreement. If HAPPY SHOPPING CITY believes that a user has violated this Agreement, HAPPY SHOPPING CITY has the right to stop providing HAPPY SHOPPING CITY online services to the user at any time. In addition, HAPPY SHOPPING CITY reserves the right to change or terminate, temporarily or permanently, all or part of the HAPPY SHOPPING CITY Online Services at any time without prior notice to users. HAPPY SHOPPING CITY shall not be liable to users or any third party for any change or discontinuation of HAPPY SHOPPING CITY Online Services. HAPPY SHOPPING CITY reserves the right to terminate a user’s account, password or use of HAPPY SHOPPING CITY online services for any reason, or to delete or transfer content stored and posted by a user on HAPPY SHOPPING CITY. HAPPY SHOPPING CITY is not required to give any prior notice. It also assumes no liability to users and any third parties.

Even if user registration is canceled or this agreement is terminated, Article 7 “Storage and Limitation of User Information”, Article 9 “Prohibited Behaviors of Users”, Article 13 “HAPPY SHOPPING CITY’s Intellectual Property Rights and Other Rights”, Article 14 “Disclaimer”, Article 15 “Compensation” and Article 18 “HAPPY SHOPPING CITY Trademark Information” remain valid.

17. Notice

Generally, notifications from HAPPY SHOPPING CITY to users are sent in the form of emails or ordinary letters. If the terms of this agreement are modified or other matters related to HAPPY SHOPPING CITY online services change, HAPPY SHOPPING CITY will upload the relevant changes to the platform as soon as possible.

18. HAPPY SHOPPING CITY trademark information

All HAPPY SHOPPING CITY trademarks are owned by HAPPY SHOPPING CITY (the “HAPPY SHOPPING CITY Trademarks”). User agrees not to display, use or otherwise dispose of the HAPPY SHOPPING CITY Trademarks without HAPPY SHOPPING CITY’s prior written consent, and or to represent that you have the right to display, use or otherwise dispose of the HAPPY SHOPPING CITY Trademarks. Any actions or matters performed by the user on the HAPPY SHOPPING CITY platform do not constitute the transfer of any intellectual property rights or allow the user to use any intellectual property rights.

19. Application and jurisdiction of law

The validity, interpretation, modification, execution and dispute resolution of this Agreement shall be governed by Hong Kong law. If there is no provision by law, internationally accepted business practices and/or industry practices shall apply.

All disputes arising out of this agreement shall be settled in accordance with Hong Kong law. The Hong Kong court where HAPPY SHOPPING CITY is located is the court of first instance.